Frequently Asked Questions
To use Quilting Studio, you subscribe to the website at a cost of $9.99 per year. There is a free trial that you use by starting the software and then clicking "Free Trial".
Most likely, yes! All computers made in the last decade can run it. To check, just use the free trial. If that works, then you're ready to sign up with Quilting Studio. Quilting Studio will not work with Apple iPads and iPhones since they do not support Adobe's "flash".
Currently, Paypal is the only payment processing accepted for use with Quilting Studio. PayPal is a recognized world leader in processing credit card transactions for websites. Your credit card information is not send to anyone at Quilting Studio. It will be protected by PayPal with the most modern encryption techniqes.
You can cancel at any time. Just go to Paypal's page for the Quilting Studio subscription.
You can cancel your subscription and receive a refund of your payment less the paypal fee within the first 30 days of your subscription. Email your request (or use the contact page).
When logging in, first make sure you are using the correct email address. Use the email that's associated with your paypal account.
For the password, look at the email from PayPal that you received with the subject "Subscription Receipt for Quilting Studio - Yearly Subscription". In that email there should be a line that says, "qsPassword: " and it will give you the password. There is a password recovery function if you ever need it.
If you are still having problems, head over to the contact page and describe your problem in detail.
These functions are not in the main designing part of the software. You perform those operations in your user account pages.